Thank you for showing concern for someone who may be struggling - you may well save their life! 

Many people struggle to cope at one point or another of their lives. Reaching out to someone could help them know that someone cares, that they are valued, and help them access the support they need.  We want to help equip you to reach out of you re worried about someone. 


Everyone copes and reacts in their own way, but here are some general signs to look out for. For some people, several of these signs might apply - for others just one or two, or none. 

So what are the signs that someone my not be OK?


  • They may seem restless and agitated

  • They be be angry and aggressive

  • They could be tearful 

  • Being tired or lacking in energy

  • Not wanting to talk to or be with people

  • Not wanting to do things they usually enjoy

  • Using alcohol or drugs to cope with feelings

  • Finding it hard to cope with everyday things

  • Not replying to messages or being distant

  • Talking about feeling hopeless, helpless or worthless

  • Talking about feeling trapped by life circumstances they can’t see a way out of, or feeling unable to escape their thoughts

  • A change in routine, such as sleeping or eating more or less than normal

  • Engaging in risk-taking behaviour, like gambling or violence

You might not always be able to spot these signs, especially as people start to physically self-isolate because of coronavirus. These emotions may be more difficult to spot if you're seeing less of the people you're close to.

So what do you if you believe someone is struggling?

Many people worry that reaching out will be intrusive or make things worse. You’ll soon be able to tell if the person you’re speaking to isn’t comfortable or doesn’t want to have that kind of conversation. If they don’t want to open up, you’ll still have let them know you’re there for them.


Once someone starts to share how they’re feeling, it’s important to listen. This could mean not offering advice, not trying to identify what they’re going through with your own experiences and not trying to solve their problems

Just by showing someone that you care about them and are for them is often incredibly powerful. 

For more guidance on how to have a difficult conversation with someone please check out our "THE CHAT" guidance.